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FAQs

What is your return guarantee?

We offer a 30-day money-back guarantee. Please refer to our return policy for full details.

How can I pay?

Available payment options are displayed at checkout.

How can I contact you?

Contact our support team

Your cart

Legal Notice

Website operator

Store name: Pawhaven
Business owner: Servet Altinkaynak
Business address:
Landwehrstr. 8
59192 Bergkamen
Germany

Contact

Email: support@pawhaven-shop.com.

You can also use our contact form.

Support hours:
Monday–Friday: 9:00 AM–5:00 PM GMT
Saturday–Sunday: 11:00 AM–4:00 PM GMT

We typically respond to inquiries within 24 hours.

Warehouse address

4416 N Broadway
St. Louis, MO 63147
United States

The warehouse address is separate from our business address. Please request return authorization before sending a package. Follow the address and instructions provided by our support team.

Store policies