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What is your return guarantee?

We offer a 30-day money-back guarantee. Please refer to our return policy for full details.

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Available payment options are displayed at checkout.

How can I contact you?

Contact our support team

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Contact Pawhaven

Use the form below to contact our support team. For questions about an order, please include your order number in your message.

Contact information

Store: Pawhaven
Business owner: Servet Altinkaynak
Business address: Landwehrstr. 8, 59192 Bergkamen, Germany
Warehouse address: 4416 N Broadway, St. Louis, MO 63147, USA
Email: support@pawhaven-shop.com

Support hours: Monday–Friday, 9:00 AM–5:00 PM GMT; Saturday–Sunday, 11:00 AM–4:00 PM GMT. We typically respond within 24 hours.