About Pawhaven
Pawhaven is an online store for everyday pet essentials, operated by Servet Altinkaynak. Our collection focuses on products for dogs and cats, including beds, resting spaces, scratching furniture, toys, and practical accessories for home and travel.
We believe choosing something for your pet should be straightforward. That means clear product descriptions, visible prices, useful measurements, and an easy way to ask questions. Every pet and home is different, so we encourage you to compare the dimensions and available options before ordering.
Our aim is to bring comfort and practical usefulness to daily life with pets. We present our products with information about their materials, intended use, and available sizes or colors so you can decide what suits your companion. If you need help, our support team can assist with product questions, order information, and return requests.
We serve customers in the United States, with prices shown in US dollars. Standard shipping is free for eligible US orders. Processing and delivery estimates are explained in our Shipping Policy, and eligible return requests can be made within 30 days of delivery under our Return & Refund Policy.
Our business is based in Germany, and our listed warehouse address is in St. Louis, Missouri. These locations have different roles; contact us before sending a return so we can provide the appropriate instructions.
Who operates Pawhaven?
Business owner: Servet Altinkaynak
Business address: Landwehrstr. 8, 59192 Bergkamen, Germany
Warehouse address: 4416 N Broadway, St. Louis, MO 63147, USA